Any defective goods which are within the warranty period, please contact us first,we will help repair them or ship free new one.
Note: 1.Check the package and Item, carefully
2.Men made defects are not guaranteend, such damage after using, water damage and so on.
Before you place the order, please make sure your receiver’s information is detailed and correctly, include receiver’s full name, correct and completely address, post code (postal index), telephone no.. Because any mistake maybe lead to failure delivery the parcel to you, please make sure and carefully.
After you have paid for the order, pls do leave us a message to inform us how to describe the package, color, size and so on
and how much we should mark on the invoice. If you don’t leave, we’ll do that according to our experience.
But we won’t be responsible if there is a customs tax or remote delivery fee
Tracking information is available within 5-10 days after we ship out. You can track in 17 website
We promise you can get the parcel within the promised time. Don’t worry if the parcel don’t unpate in some time.
We maintain high standards of excellence and strive for 100% customer satisfaction!
If you like our items, please leave us positive feedback, we will much appreciate it.
Please contact us before leaving negative and neutral feedback. We will help you to solve problems.
Any questions, please feel free to contact us.
Our store ships to more than 200 countries and you can enjoy free shipping on all items sold on atozsmartphone.com Estimated Delivery Time is 7-30 business.
Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days.
Different items have their own processing time, which is what we cannot control. But what we can do is try the best to let you receive your items as soon as possible.
The following cases should be taken into consideration regarding shipping times: